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How to place an order/Payment?
Are all of your items in stock?
When will you ship my order?
When will my order arrive?
Can I cancel my order?
What is the shipping method?
How much does shipping from Hong Kong cost?
Where do I pick up my order?
How and When do I pay for any shipping fees?
Why shop with Gadget Pro!
What is Paypal?
Returns/Refunds?
How to place an order/Payment?
We accept payments via all major credit/debit cards you just need to add the product to your shopping cart, and checkout following the instruction flow on the site. It is easy to place an order here is a general flow chart.
1. Add item to chart
2. Proceed to checkout
3. Fill billing address
4. Fill shipping address
5. Place order
It's that simple we also accept orders via e-mail, just select the products your interested in purchasing and forward them to us [email protected] we'll reply with a quote for your items including shipping and all related fees, you choose to accept it. We are now accepting Paypal during checkout customers can choose to checkout with Paypal
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Are all of your items in stock?
Normally we ship 95% of orders in 5-10 business days after payment is confirmed. We are striving to provide accurate stock information, some items may temporarily be out of stock we will remove said items until further notice. There maybe times an out of stock item is over looked full refunds are offered. Hoping you could understand.
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When will you ship my order?
We ship from our warehouse in 5-10 business days after payment is confirmed. It can take 15-25 business days for items to ultimately reach its final destination due to distance and customs. If you do not receive your purchase within a months time please contact us at
[email protected].
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When will my order arrive?
After your purchase is processed you will receive an order completed confirmation and a tracking number after shipment. It normally takes 15-25 days for items to arrive due to shipping distance and customs clearing if a tracking number is not received within a week after purchase please contact us [email protected] in certain cases (address errors during purchase, weekends, holidays etc.) it may take longer for shipments to arrive we will be available for any concerns you may have we want to ensure your 100% satisfaction with every purchase.
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Can I cancel my order?
If you did not complete the payment process for the order, the order will be cancelled automatically. If you have already paid and completed the payment process we're sorry your order can no longer be cancelled. We do offer returns please see our returns policy below.
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What is the shipping method?
Items are shipped from our Hong Kong warehouse via registered airmail
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How much does shipping from Hong Kong cost?
Hong Kong is a free port this means there is no sales taxes or shipping fees when purchasing or shipping from Hong Kong buyer will be responsible for customs fees once item arrives.
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Where do I pick up my order?
Items are shipped via Hong Kong registered airmail and will be available for pick up at your local post office once arrived.
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How and When do I pay for any shipping fees?
We offer free shipping on all items you will be resonsible for custom fees when you claim your purchase
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Why shop with Gadget Pro!
All of our items are backed by a one year warrenty and 30 day money back guarantee, we are a Paypal verified store which means all customers can shop with confidence when using Paypal's buyer protection which offers full refunds for any disputed items/purchases.
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What is Paypal?
Gadget Pro! now accepts Paypal. Paypal is a service that enables you to pay, send money, and accept payments without revealing your financial information.
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Returns/Refunds?
Gadget Pro! offers a 30 day return and money back guarantee. All items come with a one year factory warranty. If customer is not completely satisfied with the quality of our products please contact us at [email protected] within 30 days of the purchase date for a RMA request of a product orientation, replacement or refund orientation. Return shipments will be at buyers expense unless return is due to our error. Note returns without an RMA# will not be accepted
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